Privacy Policy

This Privacy Policy describes how Fix AI, Inc., doing business as Vaya ("we", "us", "our"), collects, uses, and protects your information when you use the Vaya mobile application and https://flyvaya.com (the "Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

Personal Information: We may collect your name, email address, phone number, and payment information when you create an account or use our services.

Non-Personal Information: We collect certain technical and usage information in order to improve and protect the Service. This includes device identifiers, device type, operating system, app version, crash logs, browser type, IP address, and browsing behavior (such as pages visited, buttons clicked, and time spent on pages). This information does not directly identify you, but helps us troubleshoot issues and analyze how the Service is used.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To personalize your experience and recommendations
• To send push notifications about deals and updates (with your consent)
• To communicate with you about updates, features, or support
• To analyze usage patterns and improve our product
• To detect and prevent fraud or abuse

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating the Service, under confidentiality agreements
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property

We do not share your information with airlines, hotels, or travel providers. When you click a deal, you are directed to a third-party website governed by their own privacy policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise these rights, contact us at team@flyvaya.com. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

The Service contains links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify you through the Service or via email before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

9. Contact

If you have questions about this Privacy Policy, contact us at team@flyvaya.com